Delivery Policy – Your Apna Mart

At Your Apna Mart, we are committed to delivering fresh groceries and daily essentials quickly and safely to your doorstep. As a trusted local store serving Bathinda since 1995, we ensure timely and reliable delivery for all orders placed through our website.

📍 Delivery Areas

We currently deliver across:

Bathinda City
Nearby residential areas
Selected surrounding localities

If you are unsure whether we deliver to your area, please contact us before placing your order.

🚚 Delivery Time

We aim to deliver all orders within:

Same Day Delivery for orders placed before 4:00 PM
Orders placed after 4:00 PM may be delivered the next working day

Delivery time may vary during:

Festivals
Public holidays
Heavy rainfall or unexpected conditions

We will always try our best to inform you in case of delays.

💰 Delivery Charges

Free delivery on orders above ₹500.
₹40 flat delivery charge on all orders below ₹500.

Delivery charges, if applicable, will be clearly shown at checkout.

📦 Order Processing

Once your order is placed:

You will receive an order confirmation.
Our team will prepare your items carefully.
You will receive delivery confirmation once dispatched.

If any product is unavailable, we will contact you for replacement or refund options.

🛒 Freshness & Quality Guarantee

We take pride in offering:

Fresh groceries
Branded packaged goods
Quality-checked items

All products are carefully packed to ensure safe delivery.

❓ Failed Delivery

If:

Customer is unavailable
Address is incorrect
Phone number is unreachable

We may reschedule delivery or cancel the order.

📞 Need Help?

If you have any questions about delivery, feel free to contact:

Your Apna Mart (Arora Departmental Store)
Bathinda, Punjab
Phone: +91 94643-53563

We are always happy to help.